Dhk7 Terms and Conditions — Play with integrity.

1 General Terms & Introduction

Dhk7 (dhk7.onl) is an online Sports Betting and gaming platform operating for users in Bangladesh. These Terms and Conditions form a legal agreement between dhk7 and its members. By using any dhk7 service, you agree to be bound by these terms.

Dhk7 believes in being honest and transparent with its members at all times. These Terms and Conditions are written in plain, straightforward language so that any member can easily understand them. If you have trouble understanding any term, our support team is always ready to help.

Dhk7 reserves the right to modify its Terms and Conditions at any time. Members will be notified of any changes via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Account Registration & Use

To register on dhk7, you must provide accurate and truthful information. Each person may only hold one account. Creating multiple accounts is strictly prohibited and may result in account termination.

• Accurate Information: Your full name, address, date of birth, and phone number must be provided accurately.
• Password Security: Keep your account password confidential. You must not share it with anyone.
• Single Ownership: An account may only be used by the registered account holder.
• KYC Verification: dhk7 may request identity verification documents at any time.
• Stay Updated: Your account must be updated if any personal details change.

3 Age & Eligibility Requirements

Dhk7 is a responsible gaming platform. We strictly prevent minors from accessing our games. You must be at least 18 years old to register an account on dhk7.

• Minimum Age: 18 years of age or older — no exceptions.
• Age Verification: Age verification may be required via a National ID or Birth Registration Certificate.
• Geographic Restrictions: dhk7 only serves users from approved regions.
• Mental Capacity: Only individuals who are mentally competent are eligible to participate in betting.

Dhk7 reserves the right to verify the age of any account if there is reason for doubt. Failure to pass verification may result in the account being temporarily or permanently suspended.

4 Bonuses & Promotional Offers

Dhk7 offers a variety of bonuses and promotional deals for its members. Each bonus comes with its own terms that must be met. The general rules governing dhk7 bonuses are outlined below:

• Welcome Bonus: New members receive a 100% bonus on their first deposit. Withdrawals are not permitted until the wagering requirement has been met.
• Wagering Requirement: Most bonuses require a minimum betting amount before they can be withdrawn. This varies for each bonus.
• Bonus Expiry: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• One Bonus Per Member: The same bonus offer may not be claimed more than once by a single member.
• Cashback Offer: Weekly cashback applies to cash bets only, not bonus money bets.

5 Deposit & Withdrawal Policy

Dhk7 supports all major payment methods available in Bangladesh. The following rules apply to all deposits and withdrawals.

• Minimum Deposit: Minimum deposit amount is BDT 500. This may vary depending on the payment method.
• Minimum Withdrawal: Minimum withdrawal amount is BDT 1,000.
• Withdrawal Time: dhk7 typically processes withdrawals within 15 minutes to 24 hours.
• Same Method: Withdrawals must generally be made using the same method used for the original deposit.
• KYC Required: Identity verification is mandatory for large withdrawals.
• Bonus Funds: Bonus funds cannot be withdrawn directly. Withdrawal is only available once the wagering requirement has been completed.

Dhk7 complies with anti-money laundering policies. If any suspicious transaction is detected, dhk7 reserves the right to temporarily freeze the account and conduct an investigation.

6 Betting Terms & Conditions

There are general rules that apply to all betting on dhk7. These rules cover all bet types — Sports Betting, live betting, and all casino games.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Odds Changes: dhk7 may change odds at any time. For bets already accepted, the odds at the time of placement will remain in effect.
• Event Cancellation: If an event is cancelled, the bet amount will be refunded.
• Maximum Bet Limit: A maximum bet limit is set for each event.
• Technical Issues: dhk7 will not be held liable for any bets cancelled due to server or technical issues.
• Result Verification: dhk7 verifies results from official sources. In the event of any dispute, dhk7's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on dhk7. Violations may result in permanent account closure and forfeiture of all deposited funds.

• Fraud & Match Fixing: Engaging in any form of fraudulent activity or match fixing.
• Multiple Accounts: Creating multiple accounts to claim bonus offers.
• Use of Bots: Placing bets using automated software or bots.
• Money Laundering: Using the platform to launder money.
• Account Sharing: Allowing another person to use your account.
• Hacking Attempts: Attempting to breach the platform's security systems.

8 Account Closure & Suspension

Dhk7 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violating the Terms & Conditions.
• Registering with false or incomplete information.
• Failure to complete identity verification.
• Extended inactivity (more than 12 months).
• At the member's own request.

Members who wish to close their account can contact our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

9 Privacy & Data Protection

Dhk7 takes the privacy of your personal information very seriously. We never sell your data to third parties. For full details on how your information is used, please refer to our Privacy Policy Available.

• Your information is used solely for the purpose of providing our services.
• All data is kept secure with SSL encryption.
• Information may be disclosed to authorities when required by law.

10 Limitation of Liability

Dhk7 is an entertainment platform. Betting carries financial risk, and all members must remain aware of that risk.

• Financial Loss: dhk7 is not responsible for any financial losses incurred through betting.
• Internet Issues: dhk7 is not liable for any losses caused by internet disconnection.
• Third Party: dhk7 is not directly responsible for issues arising from third-party payment gateways.
• Force Majeure: dhk7 is not liable for service interruptions caused by natural disasters, government directives, or other force majeure events.

11 Terms & Conditions Amendment Policy

Dhk7 reserves the right to update its Terms and Conditions at any time. When changes are made, the following process will be followed:

• Members will be notified at least 7 days in advance of any major changes.
• Minor updates will be notified on the platform.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• Dhk7 maintains a full history of all Terms & Conditions changes.

12 Contact & Dispute Resolution

For any complaints or questions, please contact our support team first. dhk7 is always happy to resolve any issue in a friendly and timely manner.

• Email: [email protected]
• Live Chat: 24/7 Support — talk to us in Bangla.
• Complaint Response Time: All complaints will receive a response within 72 hours of submission.
• Dispute Resolution: If a dispute cannot be resolved through direct discussion, it will be settled through neutral mediation.